Shipping
We ship orders Monday–Friday. We strive to ship your orders out as quickly as possible. Our typical processing time is 1–4 business days, with an additional 2–10 business days for delivery. Processing and shipping times may vary due to busy seasons, product launches, and promotions.
Our Standard Shipping typically uses UPS Mail Innovations. In some cases you can request expedited shipping when placing your order. Please note that if you place an order with expedited shipping after 12 PM EST, it will likely not be shipped out until the following business day.
When placing your order, if you know you need your resources by a certain date, please inform our team. Contact us at sales@tgc.org or via phone if you have any questions or concerns about shipping times. We are always happy to help our customers and accommodate your needs where possible!
Please allow up to 4 weeks for orders shipping to Canada. Please note, if you are outside of the USA your order may be subject to additional taxes and charges on delivery, in your country, which is something beyond our control.
We strive to offer competitive shipping rates to customers outside the United States. If you would like a customized quote for shipping to a certain location, please contact sales@tgc.org.
We work diligently to keep our website updated to reflect items that may be out of stock or backordered, but there may be times where we are notified of a backorder after you place your order. In the event that this happens, we will seek to contact you as soon as possible.